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Kanyon's Bold Launch
The new Turkish destination hosted an edgy launch party that was the toast of the town
Kanyon showed some guts when it developed and hosted a launch
party weeks before opening its doors to shoppers in the heart of Istanbul,
Turkey.
Construction workers were still hammering away on the site when, three months
ahead of the big event, the shopping centre implemented the first phase of its
Underconstruction public relations programme. With input from its advertising
agency, Republica, and the Istanbul Modern Museum, Kanyon selected nine
photographers and a video artist to shoot the centre and its building crew on
location.
What came out of the creative process was an art collection comprising of one
video and 40 photographs ranging from architectural stills to powerful fashion
shots. From these works, Kanyon produced a commemorative book, copies of which
would be handed out at the launch party to encourage word-of-mouth promotion.
Kanyon then sent out hard hats with information stickers printed on them to 500
people— members of the press, artists and socialites—as invitations to an
Undercontruction launch party to be held at the building site.
Every detail in the party plan was in line with the centre’s carefully crafted
image as a vibrant yet intimate place that oozed innovation, excitement and
plenty of art. It didn’t take long for guests to take in the full Kanyon
experience.
The 250 people who showed up for the party were made to feel part of the making
of a new icon from the time they arrived.
It began with the elevator that transported guests to the venue and which set
the tone with its almost grungy style. Then there was the Kanyon
Underconstruction logo and the names of the participating visual artists which
were spray-painted on the walls to give the entire set a decidedly rough yet
highly stylized edge.
The raw setting only contributed to highlighting the art on display—iron bars,
piles of sand, shovels and other construction material were purposely left in
place. Every other detail played on the contrast. The waiters were dressed in
workers’ uniforms, the drinks were presented in ice-filled barrels and served in
plastic cups, and tenant restaurant Konyali served chicken wraps and other
simple fare that imitated what construction workers would eat during their lunch
breaks.
With the help of Republica and PR agency Pro Iletisim, managing director Mark
Lehto led Kanyon’s marketing team in realising a real public relations coup.
Kanyon’s original launch party concept, to which the marketing team consistently
adhered, made the centre the toast of the town and a media darling.
A week before the party, Kanyon and its art exhibit were featured in Hurriyet,
Turkey’s largest national newspaper, reaching 1.6 million readers—that’s
equivalent to €66,600 (£45,000) worth of advertising. Then, post-event, Kanyon
was featured in 14 articles in various titles, including three of Turkey’s
leading lifestyle magazines and InStyle.
The centre’s message reached nearly seven million potential customers, garnering
€148,000 (£100,000) in media coverage.
Kanyon’s launch demonstrated how taking some marketing risk while keeping
concepts simple can pay off. But the bold campaign, which won the centre a Solal
Marketing Award this year, also places the centre in an interesting position.
Kanyon now has to live up to its image. This may prove challenging when the
centre’s architectural and decorative features are buried in the inevitable
humdrum of daily retail trade.
Online, Kanyon seems to be struggling with the task of maintaining a Website
that is both functional and in line with its early visual brand positioning.
However, where Kanyon has been consistent is in its commitment to supporting the
arts.
In late March, Kanyon invited shoppers to view A Nine Month Journey, National
Geographic Channel’s In the Womb photo gallery, which was displayed in the
centre for a month. Then, in April, Kanyon featured the critically-acclaimed Cow
Parade exhibit.
The Bottom Line
Kanyon incurred these expenses for its Underconstruction PR
campaign:
Hard hat invitations 3,478€ or 2,350£
Photo production 4,662€ or 3,150£
Sound and light 6,660€ or 4,500£
Live music 1 370€ or 250£
Catering nil*
Branding and decoration 518€ or 350£
Books 7,992€ or 5,400£
Total 23,680€ or 16,000£
Share of annual marketing budget: 1.15%
Note (*): Restaurant tenant Konyali was the food sponsor
for the Underconstruction launch party.
Source: Kanyon Solal Marketing Award entry.