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Marketing in the Fast Lane
Marketers at Canada’s Holt
Renfrew Centre have to be quick if they want any chance of grabbing shoppers’
attention. With 13 million visitors annually, the centre has no trouble
maintaining high footfall. However, its configuration as a thoroughfare makes
converting visitors into shoppers an ongoing concern. This past 26th March
through 5th April, marketers used interactive display modeling to stop passersby
and entice them to take a few moments to discover the centre’s spring fashion
collections.
"This type of show was selected as it could involve all of the retailers, and
the centre is limited on space. [It] does not have a specific area to trap
shoppers in," explained Tamara Colodny of The Idea Workshop.
"Also, during the lunch hour, passersby are so limited on time that [any
promotional effort] needs to be clean and quick for them."
Models equipped with signage and retail information posed on raised platforms,
bringing spring trends to life.
Shoppers were not only able to view fashions and accessories from virtually
every retailer in the centre, but they could also ask questions about the
products and see how these could be mixed and matched.
The models kept the unconventional show dynamic by transferring between the
platforms, changing outfits, interacting with shoppers and promoting the
centre’s Hottest Trends Style Guide, copies of which were available at each
platform.
Holt Renfrew Centre used a similar scheme successfully last December to
highlight holiday fashions and, encouraged by the positive consumer feedback and
increased retail sales after this latest campaign, the centre has already begun
planning its interactive display modeling programme for this autumn.