Editor’s Letter
With the world enthralled by the battle for the White House
and the possible ramifications of its imminent outcome, one can find
countless examples of strategic planning at its best—and worst. Both
the Kerry gang and the Bush clan are pulling all the stops to
capture voters’ attention, grab headline news and plant the seeds
that will hopefully produce healthy returns at the polls. Shopping
centre managers and marketers are not in a dissimilar situation.
They too must devise stratagems to influence consumer opinion so
that their properties can increase footfall and profits. For our
cover story, we called on consultants and shopping centre
professionals to offer their views on effective strategic planning
and research. Sifting through it all, it became evident that there
was enough material there to write about for months to come. But
first things first. Our cover story will get you thinking about how
you approach these tasks and whether or not you have the right
focus, one that will justify the necessary outlay of monetary and
staff resources.
We will then tackle specific aspects of strategic marketing planning
and research in future editions (the December issue, for example,
will include a sub-feature on budgeting).
Also in this edition, the Purple Apple Task Force gives you all the
necessary tools to complete and enter a competitive award
submission. You’ll also get PR tips from our guest columnist,
Bryony Parkin of FPDSavills, while Nigel Wilson of Comgenic offers
his view on the future of technology in retail. Of course, that’s in
addition to plenty of marketing ideas from shopping centres in the
UK, North America and Australia.
December being the month of holidays, we thought the next edition
would be most appropriate to celebrate the achievements of shopping
centre marketers who received some of the ICSC’s highest honours:
the global MAXI awards and the Maple Leaf awards in Canada.
Myriam Beaugé
Editor in Chief
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