About Us Contact Us Back Issues Region Advertise Editorial Submissions Subscribe Directory Mall Media Gateway

The Global Online News Source for Shopping Centers

Follow us on:

Amenities

Mall Amenity Supports Customer Health

Amenities, Customer Service

California center joins forces with a non-profit organization to promote healthy habits.

It doesn't take much for bad habits to turn into medical problems, some as grave as cancer. Instead of preaching to its shoppers to make better choices, one center is helping them take the first step. Anaheim GardenWalk will soon become the f[...] Tactics Subscribers Read More...

Who’s into Shoes?

Customer Service

Back-to-school shopping just got a little more exciting.

For a shopping center that prides itself on having everything that families need, it's somewhat of a rhetorical question. With a promotional hook like that, Canada's Carlingwood shouldn't have any trouble getting its customers to enter its seaso[...] Tactics Subscribers Read More...

Now You See It, Now You Don’t

Customer Service

This pop-up garden installation served as a backdrop to a seasonal event series.

Town centers are looking decidedly less gray than they used to a few years ago. Whereas the pouring of concrete was previously a sign of progress, green is slowly but surely becoming just as desirable a color as communities try to bring nature b[...] Tactics Subscribers Read More...

Shopping Land Ahead!

Customer Service

Kiwi shoppers turn into urban explorers at AMP malls.

Some marketers aren't fans of corporate-wide initiatives that limit their ability to connect with local shoppers. The contest that AMP Capital Shopping Centres (AMP) is running currently in Australia and New Zealand, though, might be worth givin[...] Tactics Subscribers Read More...

This Is Living in Color

Customer Service

A shopping center website is a perfect place to celebrate a community’s diversity year-round.

Remember Pleasantville? You know, it was that fantasy dramedy from the late '90s and whose morale was that exciting things happened when you added a little pop of color to an otherwise monochromatic existence. Well, that's pretty much the motto [...] Tactics Subscribers Read More...

Mall Trials ‘Husband Storage’ Pods

Amenities, Customer Service

Men reluctant to shop no longer need to be dragged around the mall.

You could call this latest customer service offer husband-free shopping. Just like the hands-free version, it allows mall visitors to unload whatever might interfere with their shopping enjoyment, in this case husbands who begrudgingly tag along[...] Tactics Subscribers Read More...

Would Shoppers Like This Adult Playground?

Amenities, Customer Service

The on-trend outdoor gym comes with on-site trainers and a dedicated app.

Adults like their leisure time and many of them want to pursue a healthier lifestyle. Retailers have figured that out by now. That's what makes it hard to believe that it's taken so long for creative teams to come up with a full-fledged adult pl[...] Tactics Subscribers Read More...

Focus on Productivity

Amenities, Customer Service

QVB gets creative to produce incremental income.

The bridal season is relatively short, but it presents plenty of opportunities for shopping centers and their retailers to generate extra sales. Beyond dresses and gifts, Queen Victoria Building (QVB) in Australia is exploring another income ave[...] Tactics Subscribers Read More...

Full STEAM Ahead at Tuttle Crossing

Amenities, Customer Service

Ohio mall to unveil a brand new themed gathering place for kids and their families.

In a couple of days, The Mall at Tuttle Crossing will host the grand opening of its new play area and toddler zone. At a soft launch last week, a few children had a chance to try out the installations and, as it turns out, learn something, too. [...] Tactics Subscribers Read More...

Lounging Around in Times Square

Amenities, Customer Service

Times Square gives its visitors a place to meet, pause, and socialize.

If you've ever flown over New York's Times Square, you might have noticed that the intersection at Broadway and 7th Avenue looks like a big X. That has inspired "XXX Times Square with Love," a hangout area made of three X-shaped loungers that ca[...] Tactics Subscribers Read More...

Page 12 of 23