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Amenities, Customer Service, Parking, Property Management
Fewer people have been driving to the office, but cyclists are hitting the pavement in droves.
There's no doubt about it, the traditional mall's vehicular traffic is planned around automobiles. Factor in a pandemic that has consumers working and shopping from home, with the occasional step-out to get fresh air and exercise, and that plan[...]
Amenities, Customer Service, Services
if you can’t pry customers away from their books, you might as well be part of their literary circles.
Take one, read one, leave one. Running a book swap or offering shopping center visitors a mini free library has never been that complicated. Then you know what happened last spring. All of a sudden, the most simple of gathering and placemaking [...]
Focusing brick-and-mortar facilities on community initiatives might be a way to keep online shoppers loyal.
Arenas are by design made to bring people together—for entertainment, sports, and any event deemed important enough to draw crowds. One German venue is continuing to provide such a gathering place, but with a new purpose: Helping residents ma[...]
With the third COVID-19 wave now building, ordering fulfillment logistics are as crucial for malls as placemaking.
As health officials and front-line workers clamor for more sustained measures to stop the spread of COVID-19, retail town criers are getting a sore throat trying to get their shopping protocol updates through to consumers. With its own communit[...]
Amenities, Customer Service
Mall customer services teams are adapting to the pandemic reality and that includes updating on-site dispensers.
If you are the type of shopper to curse yourself for forgetting to bring reusable bags to the grocery store or rushing out to run an errand with your infant child without grabbing a few extra diapers, chances are the local mall's customer servi[...]
The hangout has been a long time in the making and will serve as a focal point for visitors of all ages.
The tree has often been used as a symbol of life, strength, and growth, so its place as a grounding force at the heart of Fox Valley Mall's common area is opportune in these uncertain times. This week, the Illinois (USA) property's team is givi[...]
Amenities, Food & Beverage
Centropolis makes more room for shoppers who are ready to dine out again.
Weather isn't the only thing that threatens to put a damper on outdoor leisure this COVID-19 summer. Line-ups everywhere also have even the most resilient of consumers thinking twice about dining out, so Centropolis (Laval, Canada) has made a f[...]
Amenities, Sustainability
ForPurposeCo is keen on exploring more CSR opportunities for its vending machines in commercial properties.
After an intense workout at Fitness First, gym-goers will be glad to be steps away from a vending machine that dispenses freshly squeezed orange juice, as they are at Westfield Bondi Junction (NSW, Australia). It's just one of the many commerci[...]
Amenities, Community Room, Customer Service
District partnership offers grown-ups a break from their 9 to 5 routine.
On any given weekday, if you stroll along east side Broadway in New York City to catch a few sun rays, chances are you'll be surprised by an unusual sight: Midtown Recess…for adults. It's a wellness program that keeps local workers coming bac[...]
In case you haven’t heard, the chore aspect of exercising is no longer a pre-requisite.
Down with the walls. The gym of the future will either be set outdoors or it will look a lot like a gaming emporium. Maybe it's time for your shopping center to make room for the retail category in which disrupters abound.
intu Lakeside (UK)[...]
