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Customer Service

Melbourne Central Hopes for a Hit with The Returning

Customer Service, Gift Cards, Services

There's no trailer for The Returning, but Melbourne Central's newest customer service offer sure sounds like a hair-raising blockbuster. The Australian center will launch it tomorrow, giving shoppers the option to return their new and unwanted [...] Tactics Subscribers Read More...

No Bark, but Big Bite

Amenities, Customer Service, Services

Someone at Mercato has figured out that one way to shoppers' wallets—and snapping a greater chunk of the retail market—was through their furry friends. The Madison Marquette property in Naples, Florida, is making the most of the warm local [...] Tactics Subscribers Read More...

Open Concept: Mirvac Woos Mobile Workers

Amenities, Services

Hatch is about identifying opportunities to relieve consumer pain points creatively, even if it means disrupting the retail model. Mirvac's innovation program led to the trial of The Third Place work hub at Broadway Sydney. Close to 3,000 bookin[...] Tactics Subscribers Read More...

A Literature Dispenser? Klépierre Offers One

Customer Service, Services

Arcades (Noisy-le-Grand, France) is serving up quick reads along with refreshments from its vending machines. The Klépierre shopping center is the latest in a rapidly growing list of high-traffic places to offer a literary work dispenser from S[...] Tactics Subscribers Read More...
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