About Us Contact Us Print Edition Region Advertise Editorial Submissions Subscribe Directory Mall Media Gateway

Banner

The Global Online News Source for Shopping Centers

 

 

Follow us on:

Customer Service

These Posers Are Also Career Builders

Customer Service, Retailer Roundup

The Microsoft Store photo sessions are designed to be more than mere vanity projects.

Who doesn't like to look good in a portrait? Nobody but despite consumers' obsession with image curation for lifestyle-oriented social media, the Microsoft Store team at Westfield Topanga & The Village (Canoga Park, USA) isn't focusing its phot[...] Tactics Subscribers Read More...

Due South: Indochino Takes Arizona…Again

Retailer Roundup, Shopping Center Business

The fashion retailer’s desert re-launch shows that more than its suits are made to measure.
The experience begins with the morphing of shoppers into fashion designers, making every decision from fabric weight and lapel type to linings and shirt cuffs. Supported by expert style guides with iPads at the ready, the creative journey that c[...] Tactics Subscribers Read More...

The Queen of Shoes Effect

Retailer Roundup, Shopping Center Business

Sarah Jessica Parker’s SJP brand makes a big entrance into a new market.
If people know you just by your initials, chances are you're a big deal. That happens to be the case for actress and style guru, Sarah Jessica Parker, who has gained a massive following ever since taking her starring role in the now-defunct cult[...] Tactics Subscribers Read More...

What Happens in The Lobby? A Lot

Retailer Roundup

This destination makes the most of retail tech with a “Beyond Shopping” proposition.
ICSC called it a TED Talk on steroids, and its "Mixing It Up! – Game Changers" session provided a few head-turners, including The Lobby, AMF Fastigheter's retail destination in Stockholm, Sweden. Annelie Gullström, a digital strategist and th[...] Tactics Subscribers Read More...

What’s Next: Stores as Production Galleries

Retailer Roundup, Shopping Center Business

Beauty and wellness brand gives new meaning to the theater of retail.
While consumers continue to visit brick-and-mortar stores in droves, physical environments are no longer necessary to complete commercial transactions. That has many brands rethinking not only their location footprints but also what's inside tho[...] Tactics Subscribers Read More...

What’s Next: Retail Think Tank

Retailer Roundup, Shopping Center Business

Kiwi center delivers program to sharpen its tenants’ digital planning skills.
It's easy to tell retailers that they should operate their businesses for the Digital Age. However, when you're a passionate baker who spent his formative years pouring over recipes and ingredients instead of website codes and mobile payment sys[...] Tactics Subscribers Read More...

Retailers Should Expect Gray Friday This Year

Retailer Roundup, Shopping Center Business

Heightened confidence should have some consumers spending more this holiday season.
Despite the gloomy retail headlines from the past few months, one sector expert brings good tidings for the holidays, forecasting an increase in spending of four percent overall in America and an average spend of $939 per household. One signific[...] Tactics Subscribers Read More...

Bensadouns to Fund New School of Retail

Retailer Roundup

A $25 million donation will help establish an experiential learning center.
Come September 2018, one of Canada’s top universities will welcome a new cohort of students eager to learn about retailing, and it’s all thanks to a very generous donation related to a famous alumnus. That patron is Aldo Bensadoun, founde[...] Tactics Subscribers Read More...

This Mall Built a Donut Wall for Tenants

Retailer Roundup, Shopping Center Business

The management team thought it appropriate to show office workers some holiday love.
The tenant relations initiative that this Canadian mall came up with for the holiday season almost sounds like it was straight out of an episode of The Office. To treat resident office workers at the start of its busiest time, it gave them their[...] Tactics Subscribers Read More...

Welcome to the Samsung House

Retailer Roundup

The tech giant’s NYC digs almost make you forget that you’re in a store.
If Samsung's recent woes has cooled some tech fans' enthusiasm for the retailer, a visit to Samsung 837 in New York City might just help rekindle their feelings. The space, which is in the city's oh-so-cool Meatpacking District, is where shopper[...] Tactics Subscribers Read More...
Page 1 of 3
123