What Happens in The Lobby? A Lot

This destination makes the most of retail tech with a “Beyond Shopping” proposition.

ICSC called it a TED Talk on steroids, and its "Mixing It Up! – Game Changers" session provided a few head-turners, including The Lobby, AMF Fastigheter's retail destination in Stockholm, Sweden. Annelie Gullström, a digital strategist and th[...] Read More...

What’s Next: Stores as Production Galleries

Retailer Roundup, Shopping Center Business

Beauty and wellness brand gives new meaning to the theater of retail.

While consumers continue to visit brick-and-mortar stores in droves, physical environments are no longer necessary to complete commercial transactions. That has many brands rethinking not only their location footprints but also what's inside tho[...] Tactics Subscribers Read More...

What’s Next: Retail Think Tank

Retailer Roundup, Shopping Center Business

Kiwi center delivers program to sharpen its tenants’ digital planning skills.

It's easy to tell retailers that they should operate their businesses for the Digital Age. However, when you're a passionate baker who spent his formative years pouring over recipes and ingredients instead of website codes and mobile payment sys[...] Tactics Subscribers Read More...

Retailers Should Expect Gray Friday This Year

Retailer Roundup, Shopping Center Business

Heightened confidence should have some consumers spending more this holiday season.

Despite the gloomy retail headlines from the past few months, one sector expert brings good tidings for the holidays, forecasting an increase in spending of four percent overall in America and an average spend of $939 per household. One signific[...] Tactics Subscribers Read More...

Bensadouns to Fund New School of Retail

Retailer Roundup

A $25 million donation will help establish an experiential learning center.

Come September 2018, one of Canada’s top universities will welcome a new cohort of students eager to learn about retailing, and it’s all thanks to a very generous donation related to a famous alumnus. That patron is Aldo Bensadoun, founde[...] Tactics Subscribers Read More...

This Mall Built a Donut Wall for Tenants

Retailer Roundup, Shopping Center Business

The management team thought it appropriate to show office workers some holiday love.

The tenant relations initiative that this Canadian mall came up with for the holiday season almost sounds like it was straight out of an episode of The Office. To treat resident office workers at the start of its busiest time, it gave them their[...] Tactics Subscribers Read More...

Welcome to the Samsung House

Retailer Roundup

The tech giant’s NYC digs almost make you forget that you’re in a store.

If Samsung's recent woes has cooled some tech fans' enthusiasm for the retailer, a visit to Samsung 837 in New York City might just help rekindle their feelings. The space, which is in the city's oh-so-cool Meatpacking District, is where shopper[...] Tactics Subscribers Read More...

Mall Café to Offer Drinks and Banking Services

Retailer Roundup, Shopping Center Business

Capital One will expand its chain this winter at a California shopping center.

The Americana at Brand will soon have new eateries to add to its tenant roster. One of them is The Pie Hole with its line of savory pies and organic fair-trade coffees. The other is Capital One, as in the bank. Odd? A little, but then again the [...] Tactics Subscribers Read More...

Petit Bateau Is Wooing Families with Music

Loyalty Programs, Retailer Roundup

Retailer has extended its services and marketing reach with a branded radio station.

Petit Bateau will be celebrating its centenary in 2020, and it's a testimony to its ability to remain true to its roots while evolving with the times. Named after a French nursery rhyme, the upscale retailer is known around the world mostly for [...] Tactics Subscribers Read More...

Shoppers Camp Out (sort of) at WEM

Retailer Roundup, Shopping Center Business

Eddie Bauer sports enthusiasts include snowboarding athlete Kyle Miller.

Eddie Bauer has a brand new look and location at West Edmonton Mall (WEM). The outdoor gear and clothing outfitter unveiled its new 3,608 sq.ft. digs last week with a Campout Challenge to help shoppers hone their trip packing skills and reacquai[...] Tactics Subscribers Read More...