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Customer Service, Retailer Roundup
The Microsoft Store photo sessions are designed to be more than mere vanity projects.
Who doesn't like to look good in a portrait? Nobody but despite consumers' obsession with image curation for lifestyle-oriented social media, the Microsoft Store team at Westfield Topanga & The Village (Canoga Park, USA) isn't focusing its phot[...]
Food & Beverage, Sales Promotions & More
Plant-based food isn’t a fad, but a segment that warrants its own outlets and consumer events.
Farm-to-table fare is a good point of differentiation for a mall-based seasonal food market, but it's no longer a breakthrough concept. If you really want to attract the attention of sustainability-conscious shoppers, you might want to consider[...]
Customer Service, Services
One UK shopping center’s marketing team bothered to ask itself that question.
Forget about finding a new font or refreshing the layout of your mall beauty guide to entice more shoppers into your stores. Instead, make the content usable for a wider audience.
Bullring & Grand Central (Birmingham, UK) seem to have market[...]
Community Room, Fundraisers
The Mall Luton joins community partnership to tackle homelessness.
Shopping center marketers have become very skilled at turning their properties into promotional platforms for both tenants and partner brands. The Mall Luton (UK) didn't need to give up much of its real estate to use that strategy for community[...]
Celebrity Chefs, Food & Beverage
Bob the Chef’s unconventional style has proven to be a perfect fit for Halles d’Anjou Mall & Market’s kid-focused culinary program.
You won't hear Bob the Chef bark any orders at his brigade. The self-described culinary anarchist and TV personality is known for breaking with conventions and having some fun in the kitchen to create his tasty dishes. That approach has been ke[...]
Community Relations, Community Room
Visual artist partners with Bayer US on mall installation to raise awareness of heart attack prevention methods.
Valentine's Day is big business and every year it generates a lot of media coverage. Bayer grabbed the opportunity to take its CSR message to the retail floor and focus the public's attention on a heart matter that doesn't involve Cupid match-u[...]
Mall Websites, Technology Lab
As F&B tenancy grows, shopping centers are beefing up their website tools accordingly.
Food ordering apps, expanding foodie hubs, and delivery services have enticed a growing number of consumers to literally skip the dishes and opt for eating out or buying pre-made meals. Some Aussie centers are taking the cue and adding online s[...]
Cadillac Fairview’s London mall team seems to think so and two community groups are on board.
You'd think it would be a given, but the reality is that not all shopping centers uphold acceptable accessibility and special need service standards. CF Masonville Place (London, Canada), for one, has set the bar a little higher for itself. In [...]
Leasing Deals, Shopping Center Business
The opening will mark Live Nation’s entry into the Australian market.
Mirror rooms and Insta-ready themed sets have been popping up in retail centers all over North America and the phenom concept is about to make its debut Down Under. Mirvac Retail's Broadway Sydney center will have the honors of unveiling the co[...]
Development News, Shopping Center Business
This urban development’s partners claim that this project will be an example of large-scale, human-centric design.
As it enters a new decade and its 60th year of operation, Canada's Oxford Properties Group is, by its own account, thinking big. The benchmark that it's hoping to set places one of the company's most high-profile properties at the heart of an e[...]
